

Frequently Asked Questions:
What is a Nurse Practitioner?
A Nurse Practitioner (NP) is a registered nurse with advanced training and education. In addition to the degree needed to become a registered nurse, NPs also get master's or doctoral degrees. Nurse Practitioners can diagnose and treat acute conditions, write prescriptions, order diagnostic tests or lab work, and manage a patient's overall care.
What is the difference between a Psychiatrist and a Psychiatric Nurse Practitioner?
Psychiatrists are medical doctors, having earned an MD or a DO and completed a psychiatric residency. Psychiatric nurse practitioners are advanced practice RNs who have completed a graduate program such as a master's or doctorate. Both psychiatrists and psychiatric nurse practitioners can diagnose psychiatric conditions and prescribe medications. They are also trained in a range of therapeutic techniques such as psychotherapy to address patients needs in lieu of or in conjunction with medications.
What is your cancellation policy?
Cancellations or rescheduling made 24 hours or more prior to the appointment time will not be charged. Missed appointments, cancellations, or rescheduling within 24 hours will be charged $100.
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What conditions do you treat?
We offer treatment for general psychiatric conditions such as depression, anxiety, panic attacks, bipolar mood disorders, ADHD, OCD, PTSD/trauma, and insomnia.
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What forms of payment do you accept and when are payments due?
Accepted forms of payment include all major credit or debit cards. We are not able to accept FSA, HSA, or HRA debit cards at this time. Following your appointment, our billing company, Alma, will bill your credit or debit card on file for the co-pay amount you are responsible for.
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How do I get started?
Step 1: Request an appointment through the patient portal here: https://uppsychiatry.clientsecure.me
Step 2: Once your appointment request is received you will receive an invitation via email to complete the registration forms and provide your insurance information.
Step 3: Within two business days your insurance eligibility will be confirmed through our third-party billing partner, Alma. Once it is confirmed that your insurance is in-network we will confirm your appointment and you'll have access to information regarding appointment co-pay costs or any other out of pocket costs. If your insurance is out-of-network, we will notify you and provide you the option to be seen via self-pay. You can also email us at info@uppsychiatry.com or call (786) 244-3103 if you have any questions.
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